If you are a freelancer shopping around for an umbrella company, there are a few things to look for in a firm. Some companies advertise with misleading statements and claims, so it’s best to get all the facts and know what you’re looking for.
While many companies will advertise that they are IR35 compliant, in reality, all umbrella companies are. With changes in the laws over the years, the only remaining option is to be paid by PAYE, making compliance irrelevant. One sign that a company is not trustworthy is if they claim that you can submit expenses without receipts. That may be true, but the HMRC will likely investigate the company eventually, and you will be held accountable for any expenses you cannot prove.
Pay particularly close attention to the company’s fee structure. Most charge a flat rate for the services they provide, but some charge a percentage of your wages. This can be bad, especially if you make good wages. The more you make, the more they will charge you, so look out for this type of plan. Also, check to make sure they charge no entrance or exit fees, or a penalty for early termination of your contract.
A good question to ask a perspective umbrella company is how quickly they pay. Some companies take too long to send invoices and release payment. This will leave you waiting to get paid. Also, see if they hold money out for things like holiday pay. This may be something you want, but if it isn’t, it’s best to know upfront.
Make sure they have good customer service. It’s great that they have a quick online system, but how do they do when you need to talk to a live person for assistance? If you call with a problem, how long will it take them to get you the help you need? Find out if you will have to deal with whoever answers the phone or if you will have a designated manager for your business.
A good umbrella company should be able to provide you with testimonials from clients and good references. Another useful tool is to ask around for referrals from fellow freelancers and friends. Word of mouth is usually a good indicator of a company’s reputation, and friends and colleagues will be able to tell you which companies are good, and which ones to avoid. As long as you know what you want in an umbrella company and can ask the important questions, finding the right one will be easy.
Now Try – Umbrella Companies





